sjb66 Privacy Policy —
Your Information Is Our Responsibility
This policy contains a full description of how your personal information is collected, used, and kept secure through SSL encryption on the sjb66 platform.
Introduction
This privacy policy applies to sjb66 ("we", "our", "platform") and its users ("you", "your") regarding the collection, processing, and protection of information. By accessing the sjb66.lat website or using our services, you are considered to have given your consent to the terms of this policy.
We believe your privacy is a fundamental right. Keeping every transaction and activity on the sjb66 platform secure is our primary responsibility. We never sell your personal information to third parties.
1. Information We Collect
We collect specific types of information to create accounts, manage payments, and provide services on sjb66. The details of this information are given below:
1.1 Registration and Identity Information
- Full name (in Bengali or English)
- Date of birth — to confirm age eligibility for the service (21+)
- Email address and password
- Preferred language and time zone (Bangladesh Standard Time, UTC+6)
1.2 Financial and Identity Verification Information
- National ID (NID) or passport copy — for KYC verification
- bKash, Nagad, Rocket, or Upay mobile banking number
- Bank account details (where applicable)
- Deposit and withdrawal transaction history
1.3 Technical and Usage-Related Information
- IP address and device identifier
- Browser type, operating system, and screen resolution
- Date, time, and location data of site access
- Gaming activity, betting history, and session duration
- Information obtained from cookies and similar tracking technologies
2. Purpose of Information Use
We use collected information only for lawful and transparent purposes. The specifics are listed below:
2.1 Account and Service Management
Your information is used to create and maintain your sjb66 account, verify login, recover passwords, and save personal settings.
2.2 Financial Transaction Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to ensure transaction security.
2.3 Identity Verification (KYC)
We conduct the KYC (Know Your Customer) process to comply with applicable regulations and prevent fraud. This includes verifying national ID or passport information.
2.4 Customer Service
Your information is used to resolve your issues through 24/7 Bengali live chat support and email, and to handle complaints.
2.5 Security and Fraud Prevention
Technical information is analysed to detect and prevent unauthorised access, account hacking, money laundering, and fraudulent activity.
2.6 Service Improvement and Personalisation
By analysing your gaming preferences and usage patterns, we create more relevant offers and game recommendations for you. This makes your sjb66 experience more enjoyable.
3. Information Sharing and Disclosure
sjb66 never sells your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances listed below:
3.1 Payment Processors
We share necessary information with trusted payment gateway providers to complete financial transactions. These partners follow strict data protection policies.
3.2 Technology Service Providers
Server hosting, database management, fraud detection, and game software providers may have access to limited information to deliver their services. This is governed by strict confidentiality agreements.
3.3 Legal Obligations
In cases of court orders, government directives, or legal requirements, we may be obliged to disclose information to the relevant authorities. In such cases we will try to notify you as much as possible.
3.4 Business Transfer
In the event of any merger, acquisition, or asset transfer involving sjb66, your information may be transferred to the new operator. You will be notified before any such change.
4. Cookie and Tracking Technologies
Cookies and similar technologies are used to keep the sjb66 website running smoothly and to improve your browsing experience.
4.1 Essential Cookies
These cookies are necessary for the core functionality of the site — such as maintaining login sessions, saving form data, and security verification. Disabling them may cause the site to not work properly.
4.2 Analytical Cookies
We collect anonymous analytical data to understand how users are using the site. This information is used to improve the quality of the site.
4.3 Cookie Controls
You can disable or delete cookies at any time from your browser settings. However, disabling certain essential cookies may cause difficulty accessing specific features of the site.
5. Data Security Measures
sjb66 has adopted the highest industry-standard technical and administrative measures to keep your information secure:
- SSL/TLS Encryption: All data transmission between your browser and our servers is secured through industry-standard SSL encryption.
- Data Encryption: Sensitive information such as passwords and financial details are stored in encrypted form.
- Access Control: Only authorised personnel can access user information on a need-to-know basis.
- Regular Security Reviews: We regularly conduct cybersecurity tests and vulnerability assessments.
- Two-Factor Authentication (2FA): Two-factor authentication is available for additional protection of your account.
- Firewall and Anti-Fraud System: Advanced technology is used to automatically detect and prevent suspicious activity.
Please keep in mind that 100% security on the internet cannot be fully guaranteed. You must also stay vigilant — use strong passwords and do not share your login details with anyone.
6. Data Retention Period
We retain your information only for as long as necessary:
- Account information — for the duration the account is active and for a set period after closure to meet legal requirements.
- Financial transaction records — for a set period as required by applicable legal obligations.
- KYC verification documents — retained in accordance with applicable regulations even after the account is closed.
- Communication logs and support history — for a limited period for issue resolution and quality assurance.
After the set period, information is securely deleted or anonymised so that you cannot be identified.
7. Your Rights
As a registered user of sjb66, you enjoy the rights described below:
7.1 Right to Access Information
You may request from us at any time to be informed of what information is stored about you.
7.2 Right to Correct Information
If your account contains incorrect or outdated information, contact us to have it corrected. We will make the correction promptly.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or active disputes.
7.4 Right to Object to Processing
You may object to marketing communications or certain processing activities. We will respect your preference.
7.5 Right to Data Portability
Upon request, we can provide your information in a structured, machine-readable format.
To exercise these rights, contact our support team via live chat or email: [email protected]
8. Protection of Minors
sjb66 strictly refrains from providing services to persons under 21 years of age. We do not intentionally collect personal information from anyone under 21.
Age verification is mandatory at registration. If we learn that information from a minor has been collected by mistake, we will delete it immediately and close the relevant account.
If a parent or guardian believes their child's information is in our system, please contact us immediately.
9. Third-Party Services
The sjb66 platform uses software from various game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate under their own privacy policies.
For payment processing we use mobile banking services such as bKash, Nagad, Rocket, and Upay. These services have their own privacy policies, which you can learn about in detail from the respective company's website.
sjb66 is not responsible for how these third-party services process your information.
10. Changes to the Policy
sjb66 reserves the right to update or amend this privacy policy at any time. If any significant change is made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the site.
- The "Last Updated" date at the top of this page will be changed.
If you continue to use the site after any changes, you will be considered to have consented to the new policy. If you do not agree with the changes to the policy, you may request to close your account.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Live Chat: 24/7 Bengali Live Chat Support
- Email: [email protected]
Our support team is available around the clock in accordance with Bangladesh Standard Time (UTC+6). We will try to process your privacy-related requests promptly.